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Audio Software icon An illustration of a 3. Software Images icon An illustration of two photographs. Images Donate icon An illustration of a heart shape Donate Ellipses icon An illustration of text ellipses. Adobe Director EMBED for wordpress. Want more? Disclaimer: Adobe doesn't support hardware and provides these tasks as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller.
If you troubleshoot hardware problems yourself, then you may void the warranty for your computer. Note: Before you remove or rearrange hardware, turn off and disconnect the power to the computer and any peripheral devices. Verify that all other device drivers are compatible with Windows XP.
Device drivers are software files that allow Windows to communicate with devices such as scanners, mouse devices, and keyboards. Contact the device manufacturer to make sure that you are using the latest driver for it. If none of the above steps has resolved the error or freeze that you are experiencing with Director, then you need to contact Adobe Technical Support. You can find the support options at the Support Center. Legal Notices Online Privacy Policy. Troubleshoot installation problems with Director What's covered.
Beginning troubleshooting Intermediate troubleshooting Advanced troubleshooting This document can help you to resolve errors that occur while you install Adobe Director System errors can manifest in many different ways, including but not limited to the following: A blank or flickering dialog box A frozen cursor or screen A blue screen An unexpected restart An error such as the following: "This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor. There may be a scripting error. Please check write-access to the directory. Beginning troubleshooting. To show hidden files, hidden folders, and all filename extensions in Windows Explorer:. Click the View tab in the Folder Options dialog box. Click OK. Make sure that the system meets the minimum requirements for Director. Troubleshoot activation problems.
Troubleshoot serial number problems. If the Director installer returns the error "Invalid Serial Number" after you enter the serial number or during startup, then do one or more of the following: Delete the serial number from the Serial Number text box, and then reenter it exactly as it appears on the back of the application DVD case, in the registration e-mail, or on the registration web-page.
Reenter the serial number using different numeric keys. For example, use the numeric keys above the alpha characters instead of the numeric keys on the keypad. Make sure you typed the number zero 0 correctly, not as the letter O. In regions outside of the United States or Canada, visit the Adobe website at www. Remove previously installed application files.
To remove previous Director installation attempts:. After the removal is complete, restart your computer, and install Director.
Install Director in a simplified mode. To disable startup items and services:. Quit all applications. Click the Startup tab and record all unselected items. Click the General tab, and choose Selective startup. Deselect Load Startup Items. Verify that Process System. Click Disable All. Click OK, and restart Windows. Right-click icons in the Notification Area called the System Tray in earlier versions of Windows to close or disable any startup items that are still active..
Note: When you reboot, you'll be notified that the System Configuration Utility has made changes to the way that Windows starts up. To reenable startup items and services:. Log in as a user with administrator access privileges. Install Director in a new user account. Install Director from the desktop. Subway Surfers. TubeMate 3. Google Play. Windows Windows. Most Popular. New Releases.
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Developer's Description By Adobe Systems. Adobe Director Integrate virtually any major file format, including FLV and native 3D content, for the greatest return on your creativity.
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